Call Ankeny Family Dental Center — confirm dental insurance is in-network
Task Instructions
Call Ankeny Family Dental Center at (515) 964-8350 (1225 SW State St, Ankeny, IA 50023). Office hours Monday–Thursday, 8:00 AM–5:00 PM Central; closed Fridays, so call during those hours. Ask them: "Do you accept the Iowa Dental Wellness Plan (DWP)? If so, which carrier — Delta Dental of Iowa or DentaQuest — and are you accepting new DWP patients?" Get on the record: (1) in-network or out-of-network with that plan (if Delta: Premier vs. PPO), (2) whether they are accepting new patients right now, (3) anything needed before a first visit — records transfer, recent X-rays, intake forms. Proof required to unlock escrow: the answers to 1–3, the name of the person spoken to, and the date/time of the call. If they email a benefit summary or patient paperwork, attach it. Desk task — a phone call, no travel.